Enterprise document
Invoices and Billing Guide
OneAI supports Stripe-based subscriptions and manual enterprise billing paths.
Self-serve invoices
When Stripe checkout is enabled, paid customers can access invoices and payment methods through the customer billing portal.
Manual invoices
Enterprise or manual-sales customers can request invoice-based billing through Contact Sales.
Billing evidence
OneAI records plan status, billing-sensitive events, monthly request counts, token usage, and estimated model cost for operational review.
Plan changes
Plan upgrades, cancellations, webhook updates, and portal sessions should appear in the billing audit trail when configured.
Required details
For invoice support, include account email, organization name, plan, billing period, and any relevant Stripe customer or subscription ID.